News

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Telekom connects health insurance companies with pharmacies and medical supply stores

Health insurance providers, medical supply stores and pharmacies make savings through the digital data flow more
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Big science teams up with big business to kick‐start European cloud computing

A consortium of leading IT providers and three of Europe’s biggest research centres (CERN, EMBL and ESA) announced a partnership to launch a European cloud computing platform. ‘Helix Nebula - the Science Cloud’, will support the massive IT requirements of European scientists, and become available to governmental organisations and industry after an initial pilot phase

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Telefónica and NEC start cloud computing services in Argentina

First step in promoting cloud computing services in Latin America more
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Products

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Customer centric BSS/OSS meets cloud innovations in Comarch´s booth at Mobile World Congress 2012

Comarch, a manufacturer and integrator of BSS/OSS solutions will be present at the Mobile World Congress, taking place in Barcelona between 27th February and 1st March, 2012. This year OXYCOM, a provider of innovative Cloud Computing platforms will also join Comarch at their stand

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Tata Communications takes global contact centre call management to the cloud

Cloud-based ICR / IVR products launched worldwide more
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Inmarsat launched IsatPhone Pro at Futurecom 2010

Inmarsat, the leading provider of global mobile satellite communications services, launched its new global handheld satellite phone, the IsatPhone Pro. The phone will be a "game changer" in this specialist market

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Articles

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The cloud beneath your feet: why Vodafone bought C&W

Global mobile giant Vodafone has announced plans to buy Cable & Wireless (C&W) for just over £1 billion more
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Telcos rank poorly: Pan european survey reveals multichannel customer experience

Social media influence rises and channel-hopping increases - eGain unveils cross-industry benchmarking report more
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Making the most of your assets

Tony Kalcina, Chief Product Officer of Clarity, discusses how operators can make the most of the valuable information they receive from their customers to ensure Quality of Service and Quality of Experience

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