NTT Com to launch IP service for global internal dialing
Date: Thu, 11/04/2010 - 19:46
NTT Communications (NTT Com) announced that it will become Japan’s first telecom carrier to offer multinational customers a voice-over-Internet-protocol (VoIP) service for internal dialing between global offices, including Japan, beginning December 1. Plans to launch other new IP communications services also were announced
NTT Com’s new service will enable customers to establish high-quality global-scale internal dialing networks on a quick, low-cost basis using IP technologies. Making calls will be as simple as dialing the base (office)’s extension and then the receiver’s extension.
“Global companies have increasing needs not only for data networks, but also voice-related services for both internal and external dialing and fixed-mobile convergence solutions, as well as web conferencing and text messaging,” said Mitsuru Takayama, Senior Manager of NTT Com’s Business Network Services Division. “Building on our existing Japanese VoIP service, we now will begin launching a suite of global IP communication services, starting with internal dialing.”
The service will be offered through NTT Com’s managed network service for enterprise customers, called Arcstar™ Global IP-VPN, which will help to eliminate connection failures sometimes encountered with Internet-based VoIP services. Linkage with existing private branch exchanges (PBXs) and NTT Com’s VoIP gateway service in Japan, as well as billing for calls on a fixed-rate basis, will help to minimize costs.
The one-stop service combines NTT Com’s network and VoIP gateway infrastructure, integrates voice and data, and includes facility operation and maintenance.
NTT Com also announced plans to launch three more high-quality global IP telephony services from or after April 2011:
• Unified voice, video, web conferencing and instant/unified messaging
• High-quality, low-cost external dialing and call receiving from worldwide bases, and
• Cloud-based global call centers.