Unified communications market rebounds modestly in the second quarter

Date: Tue, 10/13/2009 - 18:14

Avaya, Cisco, Nortel, and Alcatel-Lucent lead in unified communications revenue
Unified communications market rebounds modestly in the second quarter Alan Weckel, Director at Dell’Oro Group

Dell'Oro Group, the trusted source for market information about the networking and telecommunications industries, announced that the unified communications (UC) market grew 3 percent in the second quarter of this year, the first quarter of growth since the third quarter of 2008. The top four UC vendors based on second quarter revenues were Avaya, Cisco, Nortel and Alcatel-Lucent.
“Although many customers are delaying spending, we have begun to see a faster turnaround in purchases of IP equipment than their older-TDM counterparts,” commented Alan Weckel, Director at Dell’Oro Group. “Over the short term, we believe many customers are extending the life of their PBXs with software upgrades to call control in order to reduce budget outflows,” Weckel added.
The report also indicates that PBX line shipments in North America improved during the second quarter over the prior quarter’s historic decline, while shipments to Europe, the Middle East, and Africa and Asia Pacific declined sequentially due to downward pressure from the weakened economy.

About the Report
The Dell’Oro Group Enterprise Telephony Quarterly Report offers complete, in-depth coverage of the market with tables covering manufacturers’ revenue, average selling prices, line (analog/digital and IP) and unit shipments for PBX (IP, Hybrid, Traditional PBX, Traditional Key) and Telephones (IP and Legacy Business Phones). The report also includes tables covering manufacturers’ revenue for Unified Communications and Enterprise Voice Applications.

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