Tata Communications

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Vinci Park opts for high-speed network connectivity from Tata Communications to connect its 500 sites across France

New connectivity technology from Tata Communications will enable monitoring and security systems to be centralised, helping Vinci Park to deliver highest levels of customer service

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Emerging markets - New technologies, new opportunities and new business models

In the current uncertain economic climate the so-called ‘emerging’ nations - once the cinderellas of the global economy - now present some of the most exciting business opportunities. So, do we approach them using tried and tested business models, or do we take advantage of these relatively green field opportunities to break new ground - leapfrogging legacy technologies with ‘reverse innovation’, and putting new ideas to the test?

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Tata Communications takes global contact centre call management to the cloud

Cloud-based ICR / IVR products launched worldwide

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The cloud behind the cloud

How can cloud vendors, enterprises and carriers deliver on the promise of the service cloud, unless the network cloud itself is evolving to keep pace with customer expectations? Massive scalability of on-demand resources spread across multiple locations depends upon an extremely flexible fabric to link it all together – and we already see legacy networks struggling to cope

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